- How do I order?
- Is there a
minimum order?
- Can I order
custom-made OBD2 cables?
- Will your product
support the J1939 or J1587 protocol?
- What does OBDII/OBD2
stand for?
-
Do the connector blocks that you see provide
stress relief for the wires that come out of the OBD2pins?
- How do you
ship the orders?
- Are there any
vehicles your interfaces are not suitable for?
- Do you sell kits?
-
Do the interfaces include
software?
-
How do I connect the interface to my computer?
-
Are your interfaces ELM based?
You may order by FAX, phone, or e-mail.
Pre-payments are required from individuals, purchase orders from companies.
For California companies please FAX or mail a copy of your re-sale license
with your purchase order. First time orders by companies require payment in
advance unless credit is approved. For credit card orders we use
PayPal. You would need to register with PayPal.com and then send the
payment to
sales@multiplex-engineering.com. You may also pay by check or
money order. We require prepayment prior to shipping. For a cost
estimate click here.
We have a $50 minimum order, not including
shipping. Sales tax applies to residents of California and companies
that do not send us a copy of their re-sale license..
We accept orders for custom-made OBD2 cables
if the quantities are large enough. Our minimum order in this
case would be 500, price to be determined.
Not at this time. We manufacture
products that use protocols used in light duty vehicles.
On Board Diagnostics level 2.
Do the connector blocks that
you sell provide stress relieve for the wires that come out of the OBD2pins?
No. The blocks that we sell do not
provide stress relief for the wires. You can build your own cables
using the CNS cases we sell, some hot melt glue, and OBD2 connector blocks.
How do
you ship the orders?
We ship my mail, UPS or Federal Express.
Cost depends on product and shipping method requested.
Are there any vehicles your interfaces are not suitable for?
Our product does not work on HEAVY trucks,
buses, and earthmoving equipment
Do
you sell kits?
No. We do not sell assemble-it-yourself
kits.
Do the interfaces include software?
No. It is necessary that you write your
own software. Any interface that you buy directly from Multiplex
Engineering will not work with any existing COMMERCIAL software you purchase
from any source.
How do I connect the
interface to my computer?
Please see interface description for what is needed to
connect to computer. The interface comes ready to use.
Are your interfaces ELM based?
No. Our interfaces do not support ELM protocol.
